About Us

The ethos of Positive Outcomes Childcare is centred around Family Values, all homes have a structured, planned routine and clearly defined expectations of what is deemed to be acceptable behaviour. The staff and young people are aware of expectations and boundaries within the home and the positive and negative consequences of their actions.

 

Positive Outcomes are achieved by employing an experienced and dedicated team of staff, who all hold or are working towards their Diploma Level 3.

 

All of our team members have an intensive two week induction programme covering all mandatory training and have access to further training as required to ensure continuation of professional development.

 

All of our homes are decorated and maintained to a very high standard and the young people are consulted and encouraged to have a say on how their home is furnished and decorated.

 

Working closely with the relevant professionals to achieve the best results for the children in our care our team strive to establish and maintain open lines of communication with all parties who can help in the development of the young person.

 

Feedback

 

Below you will find feedback that has been provided to us on our performance and attitude from young people, familiy and professionals. 

 

Grandmother of CW wrote:

“We as a family are very happy with where C is staying. It is a lovely home, the staff are fantastic! C is very happy here, the house really is a homely environment. C has everything that she needs and we can rest easy knowing that she is safe and happy“

 

Home tutor wrote:

“this is a very tranquil environment for the children. The staff are very welcoming and friendly. I immediately felt at home here. I am a tutor who works at the home and have found the 3 young people to be very polite. The staff team are incredibly dedicated and child focused. This positive and caring attitude is passed on to the young people placed in the home".       

 

L.Joyce Independent Reviewing Officer wrote:

“I have been very impressed in the way in which Jimi (homes manager) manages MC. MC presents as a very disaffected young person, initially I had reservations over MC engaging with the team and the potential sustainability of the placement. However the team have worked very hard with her and MC now freely engages with the staff, takes part in key working sessions and is comfortable in opening up about her feelings. Staff are consistent in their approach and as a result significant progress is being made with a potentially very challenging young person".

 

Social Worker, Telford and Wrekin wrote:

“The placement is very positive, staff have built sound relationships with T which enables him to express himself openly and honestly with the team and other professionals “………….”communication has been excellent, ensuring that any queries T has are addressed in a timely fashion. The team has been very pro active in promoting and strengthening T's relationship with his family, have facilitated transport to and from placement in order to maintain face to face contact"

 

Neighbour Lorraine wrote:

"All staff are so pleasant and helpful, I feel that the staff are great role models for the young people living in the home. Jimi the manager is a star! I genuinely feel that the staff have a real passion to make the home the best it can possibly be for the youngsters placed there."

 

Young person KB wrote:

“I just want to say thanks for all you’ve done for me over the past year and a half, sorry for all the dramas I caused you when I first got here"

 

Young person SM wrote:

“I’m actually sad to be leaving right now! I’m never gonna forget how you have made me happy after having such a hard time before I came here, thank you all"

 

Legal Information

 

Modem Slavery Act 2015 — Statutory Statement

 

This statement sets out Positive Outcomes Childcares approach to understand the potential modern slavery risks related to its business and to put in place steps that are aimed at ensuring that there is no slavery or human trafficking in its own business and its supply chains.

 

As part of delivering residential childcare the organisation recognises that it has a responsibility to take a robust approach to slavery and human trafficking.

 

The organisation is absolutely committed to preventing slavery and human trafficking in its corporate activities, and to ensuring that its supply chains are free from slavery and human trafficking.

We are a residential childcare provider with two residential homes situated in the west midlands specialising in the care of young people with emotional and behavioural issues aged from 9-17.

 

The organisation operates the following policies that can help us address any potential slavery or human trafficking risks.

 

Recruitment policy: 

The Company ensures that all applicants are legally entitled to work in the UK. Staff also undergo an enhanced DBS (Disclosure & Barring Service) check.

Whistleblowing policy: 

The organisation encourages all its workers, customers and other business partners to report any concerns related to the direct activities, or the supply chains of, the organisation. This includes any circumstances that may give rise to an enhanced risk of slavery or human trafficking. Employees, customers or others who have concerns can contact Safecall on 0800 915 1571 or through the website www.safecall.co.uk/report

Equality, Diversity & Human Rights policy: The organisation is fully committed to proactively promote diversity, equality of opportunity and human rights for all and to creating a culture of inclusivity for the people who provide and use our services.

 

Procurement & Contractors policies: 

The organisation is committed to ensuring that its suppliers adhere to the highest standards of ethics. Suppliers are required to demonstrate compliance with The Human Rights Act 1998 — both the need to promote those which are absolute (such as treating people with dignity and respect) and those which may need to be qualified or balanced to take account of people's needs appropriately. Tender documents, specifications and/or conditions of contract used by the organisation are being updated to make clear contractors' obligations and will include specific reference to the organisations equality and diversity policy.

 

Staff Training: 

Training will be reviewed to ensure reference to the responsibilities under the Act is included more prominently.

The organisation continues to review its supply chains with a view to confirming that such behaviour is not taking place within Positive Outcomes.